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Central bank of uae complaints email address. 353 0 1 224 5800. How to submit a complaint. The central bank does not investigate individual complaints. The customer contact center of the central bank handled thousands of complaints and inquiries through customer visits and calls last year.
Online through the complaint form on the central bank of uae website. 5 4 central bank of the uae may take the appropriate measures to protect the website against any loss abuse or change of information available on the website in which case the central bank shall not be liable for any damage caused to the user or any other person as a result of disclosure of confidential information shared through the website. By filling in the contact us form. Al falah street souk al kabeer bur dubai dubailandmark.
Near ambassador hotel dubai business reviews consumer complaints and ratings for government in dubai. On 600544440 within uae or 971 4 503 9000 outside the uae and one of our customer care agents will be happy to take your feedback and log your complaint. 1890 777 777 phone. February 09 2020 16 56 compiled by huda tabrez digital content specialist 1 of 23.
A complaint to the central bank can be registered in several ways. Faxing the complaint to 971 2 6916004. Opening hours are monday to thursday 9 00 17 30 and friday 9 00 17 00. Phone lines are open monday to friday 09 00.
Via email write to us on contactus cbi ae. In person at any of the central bank branches in dubai sharjah al ain ras al khaimah. You can choose your preferred channel from the following. The central bank is not open for post or parcel deliveries outside these hours.
Of the issues raised the central bank listed the following as the top concerns of banking customers in the uae in its 2018 annual report. The competition and consumer protection commission s ccpc personal finance website has a step by step guide to help you should you wish to make a complaint against a regulated financial service provider. Central bank of the uae phone and map of address. You may reach us through your preferred channel.
Closed saturday sunday and bank holidays. Banking facilities to senior citizens differently abled persons visually impaired persons.
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