Central Bank Of Uae Complaint Email Id

All uae citizens and residents must carry emirates id at all times.

Central bank of uae complaint email id. Emirates id is an identity card of the uae s citizens and residents. You have three options to file a complaint with the central. You may reach us through your preferred channel. The competition and consumer protection commission s ccpc personal finance website has a step by step guide to help you should you wish to make a complaint against a regulated financial service provider.

Uae central bank s consumer protection division addresses all the raised complaints published. Via email write to us on contactus cbi ae. In person at any of the central bank branches in dubai sharjah al ain ras al khaimah. In the event where a win win situation could not be achieved or a final response was not provided by the bank within 15 working days customers may escalate their complaint to central bank.

On 600544440 within uae or 971 4 503 9000 outside the uae and one of our customer care agents will be happy to take your feedback and log your complaint. However they require that the matter is first addressed with the concerned bank prior to routing it to them. Nbad or first gulf bank first abu dhabi bank fab will be the new hub for all your banking loan financial services. They can apply for emirates id through the official website or through one of the accredited typing centres.

After the merge of two of the top banks in uae i e. When to escalate to the central bank of uae. Central bank will only accept complaints which are raised within 6 months from the date you receive a final outcome from cbd. A complaint to the central bank can be registered in several ways.

Online through the complaint form on the central bank of uae website. 5 4 central bank of the uae may take the appropriate measures to protect the website against any loss abuse or change of information available on the website in which case the central bank shall not be liable for any damage caused to the user or any other person as a result of disclosure of confidential information shared through the website. How to submit a complaint. How do you file a complaint with the central bank.

You can choose your preferred channel from the following. 5 4 central bank of the uae may take the appropriate measures to protect the website against any loss abuse or change of information available on the website in which case the central bank shall not be liable for any damage caused to the user or any other person as a result of disclosure of confidential information shared through the website. Faxing the complaint to 971 2 6916004. By filling in the contact us form.